Records management
A full records room is rarely about lacking shelves. Active and inactive files get mixed, lists go stale, and nobody knows which box holds what. We sort it out per unit, per year, or per record type.
Teams usually call us when
- Active and inactive records mixed without classification
- Incomplete or outdated records lists
- Storage rooms full, boxes hard to locate
- Retention schedules not applied
- Too few records staff
Scope
Active records filing
Grouping items into files, classification codes, indexes, and active records lists.
Inactive records arrangement
Identification, sorting, physical moves, box numbering, shelving, inactive lists, and location maps.
Vital records
Identifying, protecting, securing, and recovering records that cannot be replaced.
Records staffing
Records officers and coordinators placed by role, service target, and unit needs.
How the work runs
What you receive
- Arranged physical records
- Records lists
- Numbered labels and boxes
- Storage location map
- Report and handover minutes
- Survey
We map volume, date ranges, media, physical condition, organization, and access needs.
- Plan and sample
Method, productivity targets, metadata standard, security, and a sample result are agreed.
- Physical and data work
Filing or arrangement, data entry, labelling, boxing, and shelving.
- QC and reconciliation
Physical items, lists, boxes, and locations are matched so nothing is missed.
- Handover
Lists, reports, location maps, and handover minutes are delivered with guidance.
Frequently asked questions
How is volume measured?
Usually in linear metres, boxes, folders, or sheets, depending on the work. If you don't have the numbers yet, we survey and sample first.
Can the work happen at our office?
Yes. The work location is decided by security, volume, facilities, operating hours, and your confidentiality policy.
Do you provide records staff?
Yes. We provide operators and coordinators with service targets, reporting, and quality supervision.
Other services
Digitization
Scanning, indexing, OCR, and QC per batch. Every file can be traced back to its source document.
A.03Archival consulting
Audits, classification schemes, retention schedules, vital records programmes, and technical training.
A.04Document management system
NostroDoc: repository, metadata and full-text search, access control, audit trail, and approvals.
A.05IT solutions
Custom apps, data integration, infrastructure, and AI automation from a team that understands the documents.